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Account Management

Manage your DentDock SaaS account, billing, team access, and organizational settings.

5 articles Updated: Apr 25, 2026 ~1 min read
1

Managing Your Subscription

View your current plan, billing cycle, and payment method from Subscription. Upgrade or downgrade your plan anytime. Changes take effect immediately for upgrades and at the next billing cycle for downgrades.

Pro Tip: Compare plans on the pricing page to see which features are included at each tier.
2

Updating Payment Method

Add or update your credit card or other payment method in Subscription › Payment Method. This is where you manage how your subscription is billed.

Note: Payment methods are stored securely through our payment processor. DentDock never stores your full card details.
3

Managing Team Access

Invite team members and control their access through Settings › Users & Roles. Each user has a role that determines what they can see and do. You can also deactivate users who leave your clinic.

4

Organization Settings

Configure your clinic's name, logo, timezone, and operating hours in Settings › Organization. These settings appear on invoices, prescriptions, and your public clinic website.

5

Closing Your Account

If you need to close your DentDock account, contact support at least 30 days before your desired closing date. We'll help you export your data and ensure a smooth transition.

Important: Account closure is permanent. Once closed, your data cannot be recovered unless you have local backups.
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